Our focus is complete customer satisfaction. Please read the fine print of each deal before purchasing, as it contains all details about the services or products you buy. In case of dissatisfaction from our services, clients have the liberty to cancel their projects and request a refund. Our Policy for cancellation and refund is as follows:
Cancellation Policy
For cancellations, please contact us via contact us link. If a client chooses to cancel before their application is submitted on the official portal, the request will be treated as a cancellation of that specific service. In cases where the client does not respond, refuses to provide required details, or misbehaves with our staff, the application will be considered auto‑cancelled. In all cancellation or auto‑cancellation scenarios, QuickApply’s service charge remains non‑refundable, while the official portal fee may be refunded if the request or auto‑cancellation occurs within two (2) days of the transaction date, before settlement.
Refund Policy
- QuickApply’s service charge is non‑refundable in all circumstances. - The official portal fee (government/exam/board charges) will be refunded in full only if the refund request is made within two (2) days of the transaction date, or if the form is auto‑cancelled before settlement. - After settlement (≈2 days), QuickApply cannot issue refunds of portal fees through the payment gateway. - Once a form is submitted on the official portal, QuickApply is not responsible for cancellation or refund of portal fees. Clients must handle updates, withdrawals, or cancellations directly with the official portal.
Auto‑Cancellation Circumstances
QuickApply will consider the form auto‑cancelled without requiring a formal cancellation request if: 1. The client does not respond to calls, WhatsApp, or email messages. 2. The client refuses to provide mandatory information required to complete the form. 3. The client misbehaves with QuickApply staff. In these cases, the service charge remains non‑refundable, but the official portal fee will be refunded in full if the auto‑cancellation occurs before settlement.
Refund Process
- Refunds will be processed to the same payment method used at the time of purchase. - After the 2‑day window, refunds may still be considered but require a formal written application and may take up to 30 days, subject to investigation and portal rules. - If paid by credit card, refunds will be issued to the original card. - For payments made via PayU or other gateways, refunds will be credited back to the same account.